Terms and Conditions - House Clearance Seven Kings
Welcome to House Clearance Seven Kings. These Terms and Conditions govern your use of our house clearance services. By engaging our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
1. Definitions
For the purpose of these Terms and Conditions, the following definitions apply:
- Service Provider: House Clearance Seven Kings.
- Client: Any individual or entity engaging our services.
- Agreement: These Terms and Conditions.
- Effective Date: The date on which these Terms and Conditions become applicable.
2. Services Offered
House Clearance Seven Kings provides comprehensive house clearance services including, but not limited to:
- Removal of unwanted furniture and appliances.
- Disposal of household waste.
- Recycling and donation of salvageable items.
- Chemical and electronic waste disposal.
All services are performed in compliance with local regulations and environmental guidelines.
3. Booking and Scheduling
3.1 Booking Process
Clients can book our services via phone, email, or through our online booking system. Upon booking, a confirmation will be sent outlining the scheduled date and time.
3.2 Scheduling Changes
Clients may request changes to the scheduled service date up to 72 hours in advance. Requests made within 72 hours of the scheduled service may incur additional fees.
4. Payment Terms
Payment for services is due upon completion. We accept various payment methods including:
- Cash
- Credit/Debit Cards
- Bank Transfers
All payments are processed securely. In cases where additional services are requested beyond the initial agreement, clients will be notified of the extra costs prior to proceeding.
5. Cancellation Policy
Clients may cancel a booked service without penalty up to 48 hours before the scheduled service time. Cancellations made within 48 hours may be subject to a cancellation fee equivalent to 20% of the total service cost.
6. Liability
House Clearance Seven Kings strives to perform services with the utmost care. However, we are not liable for:
- Damage to property not caused by our negligence.
- Loss of items not disclosed prior to service.
- Items of sentimental value. Clients are advised to secure or remove such items before our arrival.
Clients are responsible for ensuring that valuable or fragile items are safely managed prior to service commencement.
7. Data Protection
We are committed to protecting your privacy. All personal data provided will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in this policy.
8. Environmental Responsibility
House Clearance Seven Kings is dedicated to environmentally responsible disposal practices. We ensure that recyclable materials are processed appropriately and that hazardous waste is disposed of in compliance with environmental regulations.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that locale.
10. Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
11. Force Majeure
House Clearance Seven Kings shall not be liable for any failure to perform its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
12. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and House Clearance Seven Kings regarding the use of our services and supersede any prior agreements or understandings.
14. Acknowledgment
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Effective Date: April 27, 2024